In 1991 a small, local company named Nationwide Title Clearing, Inc. was established to serve the local mortgage market as well as surrounding areas. Today, the company is one of the largest document processing companies in the world.
The Palm Harbor, Florida company, currently employs over 570 workers who are highly trained and the best that can be in their particular positions. Candidates for hire are chosen very carefully from a pool of people who have the qualities to succeed in the documents business.
Once employees are onboard at Nationwide, their training is second to none. When they have their initial training completed they can meet the fast-paced need that is required for this business. There are also an additional 100 advanced education modules that employees can take, as these help them to advance into supervisory and manager roles with the company. The quality and results that the employees achieve are a big part of the company’s success.
Nationwide is a great place to work, as evidenced by the fact that five out of the past six years, Nationwide has been voted to be in the top 100 companies for which employees like to work. This independent survey is conducted by the Tampa Bay Times.
Nationwide handles the gamut of mortgage and title processes including lien releases, assignments, lien verification reports, ownership reports, document retrieval, nationwide abstractor services, assignment verification reports, tax status reports, collateral file audits, and many other services pertinent to the industry.
In the document and title industry, the focus is on accuracy and timing. If paperwork and documents can be retrieved accurately and fast, then that transaction was successful. Nationwide has excelled in this area, as they recently scored an incredible 99.98% county compliance rate with a reject rate of only 0.79%. These are incredible figures in the industry.
Michael O’Connell, COO of Nationwide summed it up when he explained that when it comes to compliance, it is important to treat the actual problem in full, instead of taking 10-15% of actual results and creating a sample. That just gives an impression, but you have to deal with the entire issue, or it won’t work.
It is no accident that most of the top mortgage firms in the country choose Nationwide because they know that they can depend on the results without having to backtrack and reorder records. That means a lot when accurate records mean everything when closing on a property.